Understanding the Challenge

Azlan owns a popular but expanding cafe chain, faced big hurdles in growing their business. Here's what was holding them back:

• Uneven Growth: Their busy team spent too much time on everyday tasks like tracking fluctuating ingredient stock, managing staff schedules, and understanding peak customer hours by hand. This made things slow and stopped them from growing steadily across multiple outlets. Imagine trying to manage fresh pastries and coffee beans for five branches without knowing exactly what sells best when.

• Unsure How to Use AI: They knew AI was important for modern businesses but didn't know how to use it for their operations or marketing to make things automatic. They felt nervous, thinking AI was too complicated and expensive. It was like owning a powerful new coffee machine but not knowing how to get the most out of it.

Our Strategic Intervention

• We showed them that AI is easy to use, proving that 'AI for Everyone' includes even busy cafe teams. This helped them stop worrying about AI being too hard.

• The training focused on practical steps they could use right away. For example, they learned how to use AI tools for simple automation, like automatically predicting daily coffee bean needs or personalizing marketing messages based on customer loyalty data. This directly helped with their daily work and speed bumps.

• We guided them on how to use AI to work better and make their cafe business more impressive, from customer experience to inventory management.



Key Actions Taken:
We helps SMEs like cafe chains use AI to become super efficient and innovative, proving that using AI in a smart, practical way is easy to do and makes a huge difference for growing businesses.